Terms and Conditions

Introduction

Welcome to ProShop.com.pk (“Website”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) apply to your use of our website, including all its divisions, services, employees, contractors, and affiliated platforms that reference these Terms.

By visiting or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
We may update or modify these Terms at any time without prior notice. Any changes will be posted on this page and will become effective immediately. Your continued use of ProShop.com.pk after updates means you accept the revised Terms.

Use of the Website

You must be at least 18 years old or visiting under the supervision of a parent or legal guardian.
We grant you a non-transferable, revocable license to use our website for browsing and purchasing products offered by ProShop.com.pk in accordance with these Terms.

Commercial use or use on behalf of a third party is strictly prohibited unless explicitly authorized by us.
We reserve the right to revoke your access to the website if we determine misuse or violation of our Terms.

All content on ProShop.com.pk is for informational purposes only. Product descriptions, images, and specifications are provided by vendors and may occasionally contain inaccuracies. We are not responsible for vendor-provided content.

Account Registration

Some services may require registration or subscription. When registering, you agree to:

  • Provide accurate and up-to-date information

  • Keep your login credentials confidential

  • Take full responsibility for activities under your account

If your account is used fraudulently, ProShop.com.pk is not liable for losses resulting from unauthorized access.
Please notify us immediately of any suspicious or unauthorized account activity.

By creating an account, you agree to receive promotional emails from ProShop.com.pk. You can unsubscribe anytime using the link at the bottom of any email.

Orders and Pricing

While we strive for accuracy, pricing or availability errors may occur. We reserve the right to cancel or refuse any order in the following cases:

  • Product pricing errors

  • Stock unavailability

  • Invalid payment or contact details

If your order is canceled after payment, we will issue a refund promptly.
Prices and availability are subject to change without notice.

User Submissions

Any content you share with us—such as reviews, comments, or suggestions (“Submissions”)—becomes the property of ProShop.com.pk.
By posting content, you grant us the right to use your name or provided identifier in connection with that content.
You agree not to post misleading, false, or offensive material. We reserve the right to edit or remove any content at our discretion.

Intellectual Property

All materials on ProShop.com.pk, including text, graphics, logos, images, videos, software, and design, are the property of ProShop.com.pk and protected by copyright and trademark laws of Pakistan and international conventions.

You may not copy, reproduce, distribute, or create derivative works from any part of our website without written permission.

Abuse of Website

We are committed to maintaining a safe and fair online environment.
Please report any offensive content, security issues, or policy violations through our Contact Us page.
We investigate all reports related to copyright infringement or misuse of our website.

Privacy

Your privacy is important to us.
We never sell or rent your personal data to third parties for marketing purposes without your explicit consent.
All information collected is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.

If you disagree with how your information is handled, please discontinue using our services.

Legal Disputes

In case of any dispute between you and ProShop.com.pk, we aim to resolve it fairly and efficiently.
Before taking legal action, please contact us directly so we can attempt to reach an amicable solution.

Jurisdiction

These Terms are governed by the laws of Pakistan.
All disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

Arbitration

If a dispute cannot be resolved amicably, it will be referred to binding arbitration in Karachi, Pakistan, under the Arbitration Act of Pakistan.
The arbitration will be conducted in English by a legally qualified and independent arbitrator.

We retain the right to pursue court action for the protection of our intellectual property or confidential information.

Indemnity

You agree to indemnify and hold ProShop.com.pk, its team, and partners harmless from any claims, damages, or legal costs arising from your breach of these Terms or misuse of the website.

No Agency

Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between you and ProShop.com.pk.

Notices

We may send notices to your registered email address.
Emails will be considered received 24 hours after being sent unless we are notified that the email address is invalid.

Termination

We may suspend or terminate your account or access to the website at any time without prior notice if we believe you have violated our Terms or applicable law.
Upon termination, your right to use the website will cease immediately.

You may also stop using our website at any time if you disagree with any part of these Terms.

Last Updated: November 2025